DevOps As A Service

DevOps as a Service is how we refer to the initial build out of everything you need to adopt and maintain DevOps best practices or improve existing practices in your organization. It includes the Configuration Management, Provisioning Automation, CI/CD, and comprehensive monitoring, logging, and alerting, all rolled into a tidy package deal.

DevSecOps Managed Services are the same as our DevOps Managed Services. Your infrastructures are mantained by our team, prioritizing security and availability in all workflows, and maintaining secure and compliant environments and automation to help your team focus on your business!

OpSourced is a small company where you can get to know your engineers personally and work alongside them just like they were full-time employees. We truly become your Operations team, as opposed to the nameless, faceless customer service technicians at the “big box” providers.

Every implementation is different, and we meet and discuss customer needs, issues, and future goals before formulating a customized plan and pricing. We bill on an hourly basis with a flat fee with special rates for after-hours needs. However, the cost of hiring our entire team is always less than the cost of hiring 1x in-house engineer.

We’re based on the East Coast of the U.S., but have team members around the globe and work well with customers in almost any time zone.

We’ve been building and maintaining world-class infrastructures since 2006 and have worked alongside over a hundred different teams and their applications. We’ve seen technologies come and go and have adapted to stay current with best practices in the business along the way.

During onboarding or project-specific consulting, you will have a primary or lead engineer on the initial project. Once the implementation or project is completed, a knowledge transfer and documentation process will transition that support to our entire team - so that anyone can dive in and help as needed. You’re never limited as to who can help.

We do! As a Managed DevOps customer, we take operational responsibility for your application’s infrastructure 24x7x365. Our dedicated team will be notified in the event that any of our comprehensive monitoring and alerting metrics are reporting out of the ordinary or the application or individual services stop responding for any reason. We’ll dive in and intervene on your behalf, doing anything we can to resolve the issue and get you back online. Then we’ll formulate a plan on how we can help prevent that issue from happening again.

We use only well-supported and stable tooling, defaulting to open source unless the client has a preferred commercial tool. From day 1, all work we perform is pushed to repositories owned by our customers and is solely their property. We never want to gatekeep or prevent our customers from being able to transition to in-house DevOps resources or self-manage, so we design and build everything using well-documented tooling and industry-standard best practices.

No, the customer owns all infrastructure in public clouds from day one and is billed directly for those resources on their own accounts and preferred billing methods. We are only given access to the customer-owned accounts to manage on your behalf. Our managed services are billed individually each month, as we strive for transparency and never want to give the impression we’re “marking up” other’s services or tooling.

We’re flexible! By default, we work month-to-month with clients, but contract lengths can be leveraged for discounts on monthly services.