OpSourced - Your Cloud and DevOps Experts | Let Our Team become Your Team
Managed DevOps Services
15+ Years of Managed DevOps Experience

Managed DevOps

Our Team Becomes YOUR Team

The OpSourced Team provides DevOps management consulting to help take the operations and infrastructure management burden off your team, and allow them to concentrate on your business. Once we’ve completed your on-boarding, and have built out your comprehensive DevOps-as-a-Service package, your have the option of rolling over to our monthly retainer for on-going support. The OpSourced team takes over full operational responsibility of your infrastructure 24x7x365. Below are just a few of the great benefits included with our Managed DevOps packages:

DevOps Experts

Access our entire team of knowledgable DevOps Experts via Slack, Email, and Ticketing Systems. We work algonside your team just like a fulltime employee, handling your requests and questions, and proactively managing infrastructure on your behalf.

Compliance & Vulnerability Mitigation

We’ll help to monitor and manage all aspects of your infrastructure including compliance and pro-active patching or remediation of security vulnerabilities.

Full Operational Responsibility

Don’t distract your devs. Let them concentrate on your business, and we’ll handle everything regarding your infrastructure 24x7x365 from daily requests and questions, security and patch management, improvements to existing services, scaling, and new additions to your stack.

Disaster Recovery

We’ll help to provision and maintain a Disaster Recovery site in a location and cloud provider of your choice. And in the event that the worst happened to your primary provider - we’ll be ready to get you back online as fast as possible.

CI / CD Support

We’ll support your team and their workflows as needs evolve to ensure that they’re able to iterate and deploy as often and as smoothly as possible.

Logging, Monitoring, & Alert Response

We’ve build a comprehensive logging, monitoring, and alerting regimen that allows us key insight into the health of your infrastructure. In the event that any of those metrics deviate from our standards, our team will spring into action on your behalf, doing whatever is possible to ensure your applications achieve maximum possible availability.

Clouds & Tools

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Why Choose OpSourced for Managed DevOps?

Outsourcing your DevOps needs to a DevOps consulting company is a cheaper alternative to hiring a full-time DevOps engineer and allows your team to focus on your projects while our experienced professionals get to work.

OpSourced has over 15 years of experience working as a Managed DevOps company.

All OpSourced DevOps Engineers are fully HIPAA certified and undergo background checks and compliance training.

Working with OpSourced's DevOps Consultants

  • STEP 1 Consultation
    We schedule a phone call to discuss your needs, issues, goals, strategies, and resource availability.
  • STEP 2 Discovery
    OpSourced is given access to view your environments, or (after signing a mutual NDA) we schedule a second call with your engineering teams to walk through the current state of your infrastructure, DevOps practices, and strategies.
  • STEP 3 Scope of Work
    We create a scope of work with details about work to be done, including time estimates, responsibilities and requirements for both teams, deliverables, and expectations for start and completion dates.
  • STEP 4 Plan of Action
    Once the Scope of Work is signed and the deposit is paid, the plan of action goes into effect, and work is scheduled.
  • STEP 5 Communication
    A shared slack channel is created so our engineers can coordinate with your team in real time as they begin work.
  • STEP 6 Deliverables
    The itemized deliverables are presented and environments are provisioned and turned over to the customer for testing and requests for revision.
  • STEP 7 Final Handoff
    Punchlist items are resolved and the final handoff of deliverables occurs or migration to new environment(s) are scheduled and performed.
  • STEP 8 Next Steps
    Customer takes ownership or rolls over to Managed DevOps for ongoing support and Operational Responsibilities are assumed by the OpSourced team.

Customer Testimonials

Frequently Asked Questions

  • OpSourced can take full operational responsibility for your infrastructures, handling ongoing maintenance, automation, security, monitoring, and alert response 24x7x365.

  • OpSourced is a small company where you can get to know your engineers personally and work alongside them just like they were full-time employees. We truly become your Operations team, as opposed to the nameless, faceless customer service technicians at the “big box” providers.

  • Every implementation is different, and we meet and discuss customer needs, issues, and future goals before formulating a customized plan and pricing. We bill on an hourly basis with a flat fee with special rates for after-hours needs. However, the cost of hiring our entire team is always less than the cost of hiring 1x in-house engineer.

  • We’re based on the East Coast of the U.S., but have team members around the globe and work well with customers in almost any time zone.

  • We’ve been building and maintaining world-class infrastructures since 2006 and have worked alongside over a hundred different teams and their applications. We’ve seen technologies come and go and have adapted to stay current with best practices in the business along the way.

  • During onboarding or project-specific consulting, you will have a primary or lead engineer on the initial project. Once the implementation or project is completed, a knowledge transfer and documentation process will transition that support to our entire team - so that anyone can dive in and help as needed. You’re never limited as to who can help.

  • We do! As a Managed DevOps customer, we take operational responsibility for your application’s infrastructure 24x7x365. Our dedicated team will be notified in the event that any of our comprehensive monitoring and alerting metrics are reporting out of the ordinary or the application or individual services stop responding for any reason. We’ll dive in and intervene on your behalf, doing anything we can to resolve the issue and get you back online. Then we’ll formulate a plan on how we can help prevent that issue from happening again.

  • We use only well-supported and stable tooling, defaulting to open source unless the client has a preferred commercial tool. From day 1, all work we perform is pushed to repositories owned by our customers and is solely their property. We never want to gatekeep or prevent our customers from being able to transition to in-house DevOps resources or self-manage, so we design and build everything using well-documented tooling and industry-standard best practices.

  • No, the customer owns all infrastructure in public clouds from day one and is billed directly for those resources on their own accounts and preferred billing methods. We are only given access to the customer-owned accounts to manage on your behalf. Our managed services are billed individually each month, as we strive for transparency and never want to give the impression we’re “marking up” other’s services or tooling.

  • We’re flexible! By default, we work month-to-month with clients, but contract lengths can be leveraged for discounts on monthly services.

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